Questions, answered

Everything about how the relay works and what is stored.

How does the relay actually work?

You get a dedicated Amicable phone number. The other parent texts that number instead of your personal line. Amicable stores their exact message, removes the hostility while keeping every fact and request, and forwards the calm version to your real phone. Your replies go back through the same number and are cleaned on the way out too.

Does the other parent have to sign up or install anything?

No. That is the whole point. Only you have an account. The other parent just sends a normal text to a phone number. No app, no account, no cooperation required.

What does the other parent see?

The first time they text your Amicable number, they receive a one-time notice that the number is a logged co-parenting relay. Their messages reach you; your replies reach them. They do not see your dashboard, your notes, or the calm rewrites.

Do you change the original messages?

Never. The original is stored word for word, time-stamped, and sealed with a cryptographic hash so any change would be detectable. The calm version is a separate, clearly-labeled convenience. Your record always shows exactly what was sent.

What if a message is actually a threat?

Messages that look like a genuine safety threat are shown to you in full, not softened. We never hide a real threat behind a calm paraphrase. Everyday friction and legal talk ("I'll take you to court") is cleaned normally, with the real point preserved.

Can I use this in court?

Amicable keeps a tamper-evident record you and your attorney can use for documentation. Whether any record is admissible is up to the court and the rules of evidence. Ask your attorney about your specific case. Amicable is not a law firm and does not give legal advice.

Is this for emergencies?

No. If you or your children are in danger, call 911. Amicable is a communication tool, not an emergency or monitoring service.

How much is it and can I cancel?

Plans are $19, $39, and $79 per month. You can cancel anytime from your dashboard. Prices are in USD.

Who can see my messages?

Your messages are private to your account. We use a few trusted providers to run the service (a messaging carrier to send and receive texts, an AI provider to produce the calm version, and a payment processor for billing). See our Privacy Policy for details.

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